1. What type of jewelry do you offer?
We offer a wide range of jewelry including rings, necklaces, bracelets, and earrings — all crafted with premium materials and timeless designs that suit every style and occasion.
2. Are your products made with real metals and gemstones?
Yes, all of our jewelry pieces are made from high-quality metals and genuine or carefully selected lab-created gemstones. Each item is inspected to ensure exceptional craftsmanship and durability.
3. How can I find my ring size?
You can refer to our Ring Size Guide available on the product page, or visit a local jeweler for accurate measurements before placing your order.
4. How long will it take to receive my order?
Processing usually takes 2–4 business days, and shipping times vary depending on your location. You’ll receive a tracking number as soon as your order is shipped.
5. Do you ship internationally?
Yes, we offer worldwide shipping. International delivery times may vary based on customs and regional carriers.
6. What is your return or exchange policy?
We accept returns and exchanges within 14 days of delivery for unworn, undamaged jewelry. Please contact us at llc4ak@gmail.com before sending back your item for instructions.
7. How do I care for my jewelry?
Store your jewelry in a dry place away from moisture and chemicals. Use a soft polishing cloth to clean it gently and maintain its shine.